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Send us an emailFrequently Asked Questions
No, you do not need to pay to use the app. We offer plenty of free content, including weekly podcasts in each of the languages offered on Borne, which cover a wide variety of interesting topics, from Sadio Mané's story to Monet's lasting influence on the art world. In addition, you can access lessons that teach the 100 most common words in each of the six languages available on the Borne platform. Finally, you'll receive a free 10 minutes of conversation with Borne when you sign up for the app. To continue conversations, you will need to be on a plan. However, with plans starting at $5.99, this equates to just $2 an hour for high-quality, immersive language instruction, much more affordable than competing language learning platforms.
We’re preparing to launch our affiliate program Borne Ambassadors, where you'll be able to help us spread the joy of language learning on the Borne platform and be directly rewarded for your efforts. You can join the waitlist by sending a message on our partnerships page.
Yes! At Borne, we are set up to work with various organizations, including corporates, hospitals and educational institutions, offering tailored enterprise plans that suit them best. Whether you're looking to integrate a comprehensive language learning solution into your workplace or offer conversational practice to students, we can discuss customizable options that align with your organization's unique learning goals and requirements. To learn more about our enterprise solutions, please send us a message on our enterprise plans page, and we will be in touch shortly.
For now, but this will change soon! While we currently offer only English as a base language, Spanish and Arabic versions of the app will be rolled out soon to cater to our growing global community. Our roadmap involves expanding to a wide variety of base languages, underpinning our commitment to creating a truly global community. It also enables our users to be able to learn new languages using languages that they just learned. Stay updated on our localization progress and have a say in app languages we prioritize next by following us on social media. Your input matters — suggest new languages you'd like us to include and be a part of helping to guide the Borne platform!
When you make a payment in the Borne app, your transaction is securely processed by Apple if you're using an iPhone and by Google if you're using an Android device. Apple handles payments through your Apple ID account, ensuring that your information is encrypted and managed securely. Similarly, Google processes payments with its own advanced security measures through the Google Play Store. We at Borne do not store or even see any of your payment information, as both Apple and Google act as intermediaries, helping to ensure that your financial data remains confidential and protected by the security protocols of these much larger companies. If you have any further questions about the payment process, please feel free to contact our support team at support@borne.ai.
When engaging in conversations on the Borne app, it is important to note that you are not speaking with a real person. Instead, you are interacting with an AI-generated voice that is powered by advanced text-to-speech technology. This voice is designed to sound natural and human-like to enhance your language learning experience. The AI technology helps to ensure that all Borne's users have consistent, high-quality interactions tailored to each user's learning needs.
The way minutes roll over depends on how they are purchased. When you subscribe to a plan in the Borne app, your minutes are replenished at the beginning of each month—e.g., the Basic Plan gives you 180 minutes each month. Unused minutes from your subscription do not carry over to the next month, encouraging more consistent practice. However, if you purchase additional minutes beyond your plan, those minutes will roll over to future months. These rolled-over minutes are only used after you've exhausted your plan's monthly minutes, ensuring you get full value from your extra purchase.